Provider Newsletter

Last Updated: 09/18/2017

Helpful Links	Hours	Telephone
CMS Model Electronic Complaint Form	8am to 8pm 7 days a week October 1st to February 14th	Toll Free: 1-888-563-3289
The Medicare Beneficiary Ombudsman	8am to 8pm Mon. - Fri. February 15th to September 30th	TTY/TDD: 711
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Benefits During Disasters and Catastrophic Events
Click here for Multi-Language Interpreter Services (Multi-Language Insert)
Section 1557 Notice of Non-Discrimination English Spanish

Website Disclaimer

America’s 1st Choice of South Carolina, Inc. is an HMO plan with a Medicare contract. Enrollment in America’s 1st Choice of South Carolina, Inc. depends on contract renewal. This information is not a complete description of benefits. Contact the plan for more information. Limitations, co-payments, and restrictions may apply. Benefits, premiums and/or co-payments/co-insurance may change on January 1 of each year. The formulary, pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Beneficiaries generally must use network pharmacies to access their prescription drug benefit. You must continue to pay your Medicare Part B premium. Medicare beneficiaries may also enroll in America's 1st Choice of South Carolina, Inc. through the CMS Medicare Online Enrollment Center located at http://www.medicare.gov. Medicare evaluates plans based on a 5-star rating system. Star Ratings are calculated each year and may change from one year to the next.

Depending on the services, a prior authorization or referral from your doctor may be required.

For Chronic Special Needs Plans (SNP): This plan is available to anyone with Medicare who has been diagnosed with Cardiovascular Disorders, Chronic Heart Failure, and/or Diabetes.

This information is available for free in other languages. Please contact our customer service number at 1-888-563-3289 for additional information; our hours of operation are October 1 to February 14 from 8:00 am to 8:00 pm 7 days a week and February 15 to September 30 from 8:00 am to 8:00 pm Monday through Friday. TTY/TDD users should call 711.

America’s 1st Choice of South Carolina, Inc. complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Español (Spanish): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-563-3289 (TTY: 711). 繁體中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-563-3289（TTY：711）。

Materials may be made available in alternate formats (e.g., large print, Braille) to individuals with disabilities, upon request.

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